1 December 2021

Covid 19: we’re here for you when you need us

Self-service rental that’s contactless and safe

Written by Adam

In a world of uncertainty, one thing is guaranteed: Virtuo is here for all your travel needs. The covid-19 pandemic has affected businesses up and down the country and Virtuo is no different. We want to keep you safe and protected on any journey you may take. Check out how we are doing so.

The pioneers of the contactless rental

Our self-service car rental was born to take the frustrations out of traditional car rental by providing a contactless solution. With Virtuo, you can wave goodbye to counter queues and upsells, just book and unlock your car all through your phone. 

Our 100% contactless rental process
1. Book a car using your phone
2. Download the key in-app
3. Collect car from private car park
4. Complete AI-powered damage report
5. Click start and enjoy the ride

"Our contactless solution provides a safe way to travel"

In 2016, we pioneered the use of Bluetooth technology to provide a car rental experience that was not bound by the limits of a users phone signal. Our cars can connect to users phones whether in an underground car park or the middle of the countryside.

Our tech, operations and customer service teams work around the clock to provide a seamless experience that's available on-demand. This contactless solution means we can provide a safe way to travel around whilst ensuring social distancing.

We have worked hard on a way to cater to all travel needs in these uncertain times, we recently launched a Delivery and Collection service which means you can now have your Virtuo dropped off at your door.

All our cars are inspected, disinfected and perfected... between every rental.

Operating our own fleet of cars and professionally maintaining them is a part of the Virtuo DNA. Unlike other self-service rental and car-sharing options, we carry out a thorough cleaning and inspection of our cars after every rental. In the context of Covid-19, we have taken this one step further. Check out our short video to see how:

As shown in the video, to protect our customers and team we have reinforced and upgraded our cleaning process to include the addition of government recommended disinfectant products. As well as the video, you can see a breakdown of all the steps we are taking to protect you and our cleaning teams below:

Slide 1 of 4
1. We use government recommended cleaning products to perform a thorough clean. We vacuum and then wipe down the exterior and interior using a disinfectant.
2. We pay special attention to contact points: steering wheel, handles, screens, doors and air ventilators. Our teams follow a multi-stage process that puts emphasis on the major touchpoints. This equates to a 30% increase in the amount of time spent cleaning the cars.
3. Our trusted team make use of masks, gloves and alcoholic hand gels to protect them from the risk of infection.
4. In special circumstances, we take two additional steps to ensure our cars are sanitised and safe: First, the car is isolated and immobilized for 48 hours. Second, we use an ozone generator for 20 minutes to destroy any bacteria living in air droplets. This was followed for every car used by NHS staff
1. We use government recommended cleaning products to perform a thorough clean. We vacuum and then wipe down the exterior and interior using a disinfectant.
2. We pay special attention to contact points: steering wheel, handles, screens, doors and air ventilators. Our teams follow a multi-stage process that puts emphasis on the major touchpoints. This equates to a 30% increase in the amount of time spent cleaning the cars.
3. Our trusted team make use of masks, gloves and alcoholic hand gels to protect them from the risk of infection.
4. In special circumstances, we take two additional steps to ensure our cars are sanitised and safe: First, the car is isolated and immobilized for 48 hours. Second, we use an ozone generator for 20 minutes to destroy any bacteria living in air droplets. This was followed for every car used by NHS staff
1. We use government recommended cleaning products to perform a thorough clean. We vacuum and then wipe down the exterior and interior using a disinfectant.
2. We pay special attention to contact points: steering wheel, handles, screens, doors and air ventilators. Our teams follow a multi-stage process that puts emphasis on the major touchpoints. This equates to a 30% increase in the amount of time spent cleaning the cars.
3. Our trusted team make use of masks, gloves and alcoholic hand gels to protect them from the risk of infection.
4. In special circumstances, we take two additional steps to ensure our cars are sanitised and safe: First, the car is isolated and immobilized for 48 hours. Second, we use an ozone generator for 20 minutes to destroy any bacteria living in air droplets. This was followed for every car used by NHS staff

"We complete a thorough, multi stage sanitisation of all passenger contact points"

As well as all of that, we wanted to go the extra mile and so we've added three high-quality hand wipes to every car so that you can enjoy your ride with total peace of mind.

Flexibility that takes you further

We’ve always understood that in the 21st century, plans can quickly change and therefore flexibility is of huge importance. With Virtuo, you can cancel or modify your booking up to 3 hours before the start of your rental for free. 

"cancel or modify your booking up to 3 hours before the start of your rental for free"

Did you know:  you can extend your booking at any point in just a couple of taps. Last min stop off on your journey back? No problem!

1 day, 1 week, 1 month or more… choose virtuo

Whatever the duration you need, 1 day, 1 week, 1 month or more we are here to help with the cheapest deals we have ever offered. For example, you can now rent a car for 1 month or more from £34 per day! If you or your company are looking for a safe all-round travel solution, then we want to help.

Book a virtual appointment

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